Privacy Policy

Introduction

Tereda Software LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our applications, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase or subscription
• Sign up for our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Billing and payment information
• Account credentials
• Professional information (job title, company name)
• Communications and correspondence with us

Automatically Collected Data

When you access our services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Browser information (browser type, language preferences)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage data (features used, actions taken within our applications)
• Location data (general geographic location based on IP address)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve our services and user experience
• Deliver relevant content and advertisements
• Analyze trends and gather demographic information

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending promotional communications (with your consent)
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues
• Protecting against fraudulent, unauthorized, or illegal activity
• Complying with legal obligations
• Enforcing our terms, conditions, and policies

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent

We may share your information for any other purpose with your consent.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you and the nature of the data.

When we no longer need your personal data, we will securely delete or anonymize it. If deletion is not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

Access and Portability

You may request access to the personal data we hold about you and receive a copy in a structured, commonly used, and machine-readable format.

Correction

You may request that we correct any inaccurate or incomplete personal data we hold about you.

Deletion

You may request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Restriction

You may request that we restrict the processing of your personal data in certain circumstances.

Objection

You may object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Withdrawal of Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our purposes for collecting the information, and the categories of third parties with whom we have shared the information.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us at contact@teredasoftware.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR):

• The right to be informed about how your data is processed
• The right of access to your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

Our legal bases for processing your personal data include: performance of a contract, compliance with legal obligations, your consent, and our legitimate interests.

You also have the right to lodge a complaint with a supervisory authority in your country of residence.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

If you believe we might have any information from or about a child under 16, please contact us immediately at contact@teredasoftware.com.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Third-Party Links

Our services may contain links to third-party websites, products, or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services that you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we may also provide additional notice, such as sending you an email notification or displaying a prominent notice within our services.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Tereda Software LLC
Email: contact@teredasoftware.com