Privacy Policy

1. Who We Are

Tereda Software LLC ("Tereda Labs," "we," "us," or "our") is a software engineering firm registered in Connecticut, USA. This privacy policy explains how we collect, use, and protect information when you visit teredalabs.com or contact us through our website.

Tereda Labs provides software engineering services to federal, state, and commercial clients. This privacy policy addresses both the personal information collected through this website and our general approach to data privacy in our professional engagements.

2. Information We Collect

Contact form submissions: When you submit our contact form, we collect your name, email address, and any other information you choose to provide (organization, phone number, message content).

Server logs: Our hosting provider (Cloudflare) may collect standard web server logs including IP addresses, browser type, referring pages, and timestamps. These logs are used for security monitoring and performance optimization.

We do not: Use tracking cookies, run analytics scripts, serve targeted advertisements, or share your data with third parties for marketing purposes.

3. How We Use Your Information

Information you provide through the contact form is used solely to respond to your inquiry. We do not add you to marketing lists, sell your information, or share it with third parties unless required by law.

4. Data Storage and Security

Contact form submissions are sent via email and handled on US-based infrastructure. All data is transmitted over TLS 1.3 encryption. We retain contact form data only as long as necessary to respond to your inquiry and maintain business records.

In our professional engagements, data handling follows security controls aligned to NIST SP 800-171 Rev. 2 and applicable FAR/DFARS requirements. For engagements involving Controlled Unclassified Information (CUI), data handling, marking, and safeguarding follow 32 CFR Part 2002 requirements. Details of our security posture are documented in our Security & Data Handling Policy.

5. Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you by contacting us at legal@teredalabs.com. We will respond to all requests within 30 days.

6. Federal Data Considerations

When Tereda Labs processes data under federal contracts, additional privacy and security requirements may apply beyond those described in this website privacy policy. These may include:

• Controlled Unclassified Information (CUI) — Handled in accordance with 32 CFR Part 2002 and agency-specific CUI guidance. CUI is not collected through this website.
• Federal Contract Information (FCI) — Safeguarded per FAR 52.204-21 basic safeguarding requirements.
• Incident reporting — Cyber incidents involving covered defense information are reported to the DoD Cyber Crime Center (DC3) within 72 hours per DFARS 252.204-7012.
• Data sovereignty — All data processed under federal engagements is stored and processed within the continental United States on US-hosted infrastructure.

Privacy and data handling requirements for specific engagements are governed by the terms of the applicable contract and may impose additional obligations beyond this general policy.

7. Third-Party Services

Cloudflare: Website hosting, CDN, and DDoS protection. Cloudflare Privacy Policy

Google Fonts: Web fonts served from Google's CDN. Google Privacy Policy

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact us at legal@teredalabs.com.

Tereda Software LLC
Connecticut, USA